Privacy Policy for Cicada Nightclub
1. Introduction
At Cicada Nightclub (“we”, “our”, or “us”), accessible via https://cicadanightclub.com, we are deeply committed to safeguarding the privacy and personal data of our visitors, users, and customers. This Privacy Policy outlines the types of personal information we collect, how we handle it, and the rights you hold under applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act (“CCPA”), as amended.
We recognize the importance of maintaining the confidentiality, integrity, and availability of your information and strive to process personal data with the highest standards of transparency, accountability, and security.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users of cicadanightclub.com and outlines our practices regarding the collection, use, disclosure, and protection of personal data. It covers all data collected through our website and any other platforms or communications associated with Cicada Nightclub.
For the purposes of applicable data protection laws, Cicada Nightclub is the “data controller” of your personal information as processed through this website and associated services.
If you have any questions about this policy or your data, you may contact us at: [email protected].
3. Categories of Data Processed
We may collect, receive, use, and store the following categories of personal data:
a) Usage Data
Includes information about how you use our website and services, such as your IP address, browser type and version, browser language, referral source, geographical location, pages viewed, duration of visit, and session timestamps.
b) Account Data
Includes personal identifiers such as your name, postal address, email address, and telephone number collected during account registration, email sign-up, or form submissions.
c) Profile Data
Includes behavior-related information such as purchase history, event attendance, loyalty program activity, and stated interests or preferences.
d) Communication Data
Includes communication records such as customer support inquiries, contact form responses, and any correspondence exchanged via email or on cicadanightclub.com.
e) Technical Data
Includes device information (e.g. device type, operating system, screen resolution, mobile carrier), system configurations, and identifying device characteristics tied to your interaction with our digital properties.
f) Transaction Data
Includes payment details such as partial credit card information (processed via secure third-party payment providers), billing and shipping addresses, booking confirmations, and delivery status of services.
g) Preference Data
Includes your marketing preferences, survey responses, event interests, and opt-in or opt-out selections related to promotional content.
4. Legal Bases for Processing
We rely on a combination of the following legal bases to lawfully process your personal data:
– Consent: Where you have given clear consent for us to process your personal data for a specific purpose (e.g., subscribing to our newsletter).
– Contractual Necessity: Where processing is necessary to fulfill contractual obligations to you (e.g., confirming a ticket purchase or account creation).
– Legal Obligation: Where we are required to process data in accordance with an applicable legal or regulatory obligation.
– Legitimate Interests: Where processing is necessary for our legitimate business interests, such as to improve our website, prevent fraud, secure our operations, or market our services more effectively. We ensure that such interests are not overridden by your rights and freedoms.
5. Your Rights
Subject to applicable data protection laws, you may exercise the following rights with regard to your personal data:
– Right of Access: Request access to and a copy of your personal information.
– Right to Rectification: Request that we correct or update inaccurate or incomplete information.
– Right to Erasure (“Right to be Forgotten”): Request that we delete your personal data, subject to statutory exceptions.
– Right to Restriction: Request that we suspend the processing of your data in certain circumstances.
– Right to Data Portability: Request a copy of your data in a structured, commonly used, and machine-readable format.
– Right to Object: Object to the processing of personal data where we rely on our legitimate interests.
– Right to Withdraw Consent: At any time, withdraw consent for data processing activities for which consent was provided.
You may submit these requests by contacting us at: [email protected].
California Residents: You may also have the right to opt-out of the sale of your personal information, as defined under the CCPA, and to receive information about data collected within the preceding 12 months.
6. Security Measures
We implement a broad range of organizational and technical security measures to protect your information, including but not limited to:
– Encryption of all personal data in transit using HTTPS and SSL technologies;
– Access controls to limit internal staff access to personal data on a need-to-know basis;
– Secure backups and redundancy systems to prevent data loss;
– Regular staff training and security audits to ensure compliance with industry standards;
– Firewall and intrusion detection systems to protect against unauthorized access.
7. International Transfers
Your personal information may be transferred to and stored in jurisdictions outside of your home country. In cases where your personal data is transferred internationally, including to countries outside the European Economic Area (EEA), we ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission, are in place to ensure a high standard of protection as required under the GDPR.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Retention periods vary based on the type of data:
– Usage Data: retained up to 12 months for analytical purposes;
– Account and Profile Data: retained for the duration of your account and for 3 years after inactivity;
– Communication Data: retained for 2 years following final correspondence;
– Transactional Data: retained for 7 years to comply with tax and financial regulations;
– Preference Data: retained until you withdraw consent or update your preferences.
After these periods, data is securely deleted or anonymized.
9. Cookie Policy
We use cookies and similar tracking technologies on cicadanightclub.com. These may include:
– Essential Cookies: Required for core functions and security of the site;
– Functional Cookies: Remember preferences and enhance usability;
– Performance Cookies: Collect anonymized metrics about website performance and usage (e.g., load time, bounce rates);
– Analytics Cookies: Provided by third parties (such as Google Analytics), these help us analyze how users interact with the website to improve services.
We do not use cookies to collect personally identifiable information unless explicitly provided by the user (e.g., during form submission).
10. Cookie Management and Compliance
Upon your first visit to cicadanightclub.com, you will be presented with a cookie consent mechanism in accordance with GDPR and CCPA requirements. You may choose to accept all cookies, reject non-essential cookies, or customize your preferences.
You can also manage cookie settings through your browser using standard configuration settings, which allow you to delete cookies, block specific types, or alert you when a cookie is being set.
California Residents: You may opt out of the sale of your personal information, including certain third-party cookie sharing, by activating the “Do Not Sell My Personal Information” settings available via relevant platform integrations.
11. Protection of Children
Our services and website are not directed to individuals under the age of 13. We do not knowingly collect personal data from children without verifiable parental consent. If we become aware that we have collected personal information from a child under 13, we will take swift measures to delete such data from our records.
12. Updates to This Policy
We may update this Privacy Policy from time to time to reflect legal, operational, or technological changes. All changes will be posted on this page, and material changes may also be communicated to you via email or site notifications. Continuing to use our site after such updates indicates your acceptance of the updated terms.
13. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, you may contact our privacy team at:
Email: [email protected]
Website: https://cicadanightclub.com
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Cicada Nightclub is fully committed to compliance with all applicable data protection regulations. If you have privacy-related concerns, we encourage you to reach out so we can address them promptly and transparently.